Mary helped me completely overhaul the candidate side of my EngineHire system, and the difference has been remarkable. She identified bottlenecks I had been working around for too long and helped me build a process that finally runs the way it should – smoothly for both candidates and clients. Highly recommend Mary if you are looking for someone who brings real clarity and expertise to your operations.
Business Consulting for Nanny & Staffing Agencies
Build a Stronger Agency.
Grow With Confidence.
Business Strategy • Operations • Software • Growth
I help nanny and staffing agency owners make confident business decisions, strengthen operations, and put growth plans into action. From pricing and new services to team processes and software, I bring an experienced perspective and practical support.
I've Seen the Industry From More Than One Side.
I've worked as a nanny, inside nanny agencies, and on the software side supporting agencies with different services, systems, and ways of operating. That experience gives me a broader perspective when helping agency owners work through challenges and opportunities.
01
The Caregiver Perspective
Firsthand experience working as a nanny and understanding the caregiver and family experience.
02
Inside Nanny Agencies
Experience with agency operations, recruiting, placements, client relationships, and everyday business challenges.
03
Behind the Software
Experience supporting agencies through software, workflows, technology, and customer experience, including serving as Director of Customer Experience at Enginehire.
04
Business Consulting & Implementation
Bringing those perspectives together to help owners make decisions, strengthen operations, and implement meaningful improvements.
How I Can Help Your Agency
Running an agency involves a lot of moving pieces. Whether you need business guidance, operational improvements, software support, or help bringing an idea to life, I offer practical solutions built around your business.
Need help in more than one area? We can combine services into one customized project or consulting relationship.
Strategy & Business Decisions
Big Decisions? You Don't Have to Figure Them Out Alone.
Thinking about changing your pricing, introducing memberships, expanding your services, or figuring out what your agency needs next? I help you evaluate the options, work through the details, and create a plan that fits your business.
Pricing and profitability decisions
Memberships and new service models
Agency expansion and growth planning
Business coaching and accountability
Operational priorities and team development
Working through challenges and opportunities
Make Your Software Work for Your Agency.
Your software should support the way your agency operates, not force you into processes that don't make sense for your business.
I help agencies get more from the tools they already have, identify underused features, improve workflows, automate repetitive work, and make their systems easier for their teams to use.
Whether you're improving an existing platform, starting from scratch, or considering a switch, I connect the technology with the way your business actually works. Software consulting and operational workflow improvements often happen together in the same project.
- Making the most of existing software and overlooked features
- Designing CRM workflows around your agency’s processes
- Improving client and candidate experiences
- CRM setup, customization, and improvements
- Automations, communication, and follow-up
- Software selection, transfers, and implementation
- Team training and continued support
Wherever You Are in Your Agency Journey.
Just Getting Started
Building your foundation, planning services, establishing processes, and choosing tools.
Ready to Grow
Evaluating pricing, new services, expansion, team structure, and business opportunities.
Feeling Stuck
Working through challenges, disorganized operations, missed opportunities, or decisions you're unsure how to approach.
Ready for a Change
Transitioning software, restructuring services, improving processes, or preparing for the next stage.
Ideas Are Great. Making Them Happen Is Even Better.
Sometimes you need an experienced perspective on a business decision. Other times, you need someone who can help put the plan into action. I offer both, whether you're exploring a new service, improving operations, or making changes to your systems and workflows.
Strategic Guidance
Business consulting, coaching, planning, brainstorming, decision support, and ongoing advisory relationships.
Hands-On Implementation
Software configuration, workflows, automations, websites, communications, operational improvements, and project execution.
Real Work
Real Challenges. Thoughtful Solutions.
Every agency operates differently, and the right solution isn't always obvious. Here's a look at some of the ways I've helped agency owners work through decisions, improve operations, and turn ideas into action.
Building a Membership Model That Makes Sense
Introducing memberships is about more than choosing a monthly price. I've helped agencies think through the pricing, policies, booking experience, client communication, and operational details needed to turn a new service model into something their business can actually support.
Making Agency Processes Work Better
When an agency's processes become complicated or inconsistent, the answer isn't always more software. I help identify where things are getting stuck, clarify how the process should work, and build systems that support the people using them.
Turning New Ideas Into Workable Services
Have an idea for a new service but aren't sure how to make it work? I help agency owners think through the business model, pricing, processes, technology, and rollout so they can move forward with a clearer plan.
Creating Websites That Reflect the Business Behind Them
A website should do more than look professional. I build websites around the business, its audience, and the actions visitors need to take, with thoughtful design and a clear path from interest to inquiry.
Trusted by Agency Owners
Real experiences from agency owners and teams I've had the opportunity to work with.
Hi, I'm Mary.
I've spent years working in and around the nanny industry, from caring for children to working inside agencies and helping businesses get more from their software.
Today, I bring those experiences together to help agency owners navigate challenges, explore ideas, and build businesses that work better for them.
I'm also a wife, mom, and Montana girl who loves being outdoors, spending time with family, and finding ways to make life a little more organized.
Let's Talk About Your Agency.
Whether you have a specific project in mind, a business challenge to work through, or an idea you're ready to explore, I'd love to hear about it. If you're looking for ongoing guidance as your business evolves, we can talk about that too.
You don't need to know exactly what kind of consulting support you need before reaching out.
Book a Discovery Call